Refund Policy for 7-Day Trial Period
Overview
Thank you for choosing our 7-day trial service, priced at ₹999, where we provide expert stock and forex trading tips. We strive to deliver valuable insights to help you achieve your financial goals. However, we understand that situations may arise where a refund is requested. Please note that this refund policy applies exclusively to the 7-day trial period. There are no refunds available for other paid plans or services.
Eligibility for Refund
To be eligible for a refund of the ₹999 trial fee, the following conditions must be met:
- Request Period: Refund requests must be submitted within 5 business days after the conclusion of the 7-day trial period.
- Earnings Condition: The client must not have earned more than ₹999 from the trading tips provided during the 7-day trial period. If the client’s net earnings exceed ₹999 within this period, they will not be eligible for a refund.
How to Request a Refund
- Submission: To request a refund, please contact our customer support team within 5 business days after the trial period ends. Provide your purchase details and the reason for the refund request.
- Verification: Our team will verify your trading activity to determine eligibility based on the earnings condition. Please be prepared to share relevant trading records to facilitate this process
Processing of Refunds
- Approval: If your refund request meets the eligibility criteria, we will process your refund within 7 business days.
- Method: Refunds will be issued to the original method of payment used for the purchase.
Non-Refundable Conditions
- Exceeded Earnings: If it is determined that you have earned more than ₹999 within the 7-day trial period using our tips, the trial fee is non-refundable.
- Inaction: If the client does not act on the provided signals within the 7-day trial period, the trial fee is non-refundable.
- Request Outside Specified Period: Refund requests made after 5 business days from the end of the trial period will not be entertained.
Contact Information
For any questions or to initiate a refund request, please contact our customer support team at support@mindstocs.com.